AI is transforming the legal profession - The Solicitors' Charity

Artificial Intelligence (AI) is revolutionising the legal sector, bringing major advances in efficiency and accessibility. But it also demands new levels of scrutiny, responsibility, and ethical oversight, says Rory O’Keeffe, AI and innovative tech lawyer, Founder of RMOK Legal, and Trustee of The Solicitors’ Charity.

Reflecting on the fast-moving integration of AI into legal workflows, O’Keeffe highlights both opportunities and risks for professionals across the sector.

“AI is no longer a futuristic concept”, he says. “It’s here, it’s in use, and it’s reshaping how solicitors research, draft, and interact with clients”.

AI-powered platforms now offer support ranging from clause suggestions in Word to first-draft case summaries that mirror the work of a junior lawyer.

“Time savings are the most obvious win”, O’Keeffe notes. “AI can help firms work faster and more cost-effectively, but we must remain vigilant. These tools are still developing, and mistakes – like fabricated case law – can and do happen if we trust them blindly”.

O’Keeffe also points to the growing role AI is playing in improving access to justice. Chatbots and automated tools now guide the public through tenancy disputes, employment rights and immigration queries, offering vital support for those who might not otherwise seek legal help.

 “It’s a win-win”, he says. “The public get informed, and firms can triage cases more efficiently, directing time and expertise where it really counts”.

Despite these benefits, O’Keeffe urges the profession to proceed with care. “Lawyers have a new duty, not just to use these tools, but to understand them”, he explains.

“Knowing where your data goes, how your AI system works, and what biases may be embedded is now part of delivering safe, responsible legal services”.

He adds that AI adoption is no longer limited to large firms. “Smaller practices, once priced out of legal tech, are catching up thanks to more accessible and scalable tools. The gap is narrowing, and that’s exciting for the future of the profession”.

However, he cautions against being swept up in hype. “The best advice? Treat AI’s output like a junior lawyer’s memo. It’s a starting point, not a final answer”.

The Solicitors’ Charity, which supports the health and wellbeing of solicitors across England and Wales, is keen to ensure that lawyers are equipped to adapt to these changes while maintaining high standards of care, ethics, and professionalism.

“As the technology evolves, so must we”, says O’Keeffe. “AI will never replace lawyers, but it will change what we do, how we do it, and how we deliver value. The key is to stay informed, stay engaged - and above all, stay human”.

To learn more about The Solicitors’ Charity and its work supporting solicitors in challenging times, visit www.thesolicitorscharity.org.

Find out more about The Solicitors’ Charity by visiting: thesolicitorscharity.org.